The latest after-sales, maintenance, and warranty policies are located at the bottom of that page.
Quality Assurance
Every Vanpowers Certified Refurbished City Vanture undergoes a strict, multi-stage restoration process led by our expert technicians to ensure it meets the same high standards as a brand-new product.
Appealing Prices
Experience unprecedented savings of up to $950! Hurry, as our stock is extremely limited and these incredible deals won't last long. Don't miss your chance to save big!
Free Shipping
Whether it's a Like New refurbished E-Bike or a brand new one, Vanpowers offers free shipping and guarantees delivery within 4 to 9 days.
If you prefer a New one
You might want to visit the brand new product page to learn more about City Vanture.
Exclusive Accessories
Universal Accessories
Refurbished E-Bikes adhere to the following warranty policy as a standard.
Frequently Asked Questions
Will there be any quality issues with your refurbished bikes?
Our refurbished bikes undergo more than 100 quality inspections and over 100 official tests before they are officially sold, so you can ride them with complete confidence!
If my battery or motor, or other core components are damaged, can I return the product?
We are very sorry if this happens. There are two options provided:
1. Refund only: We will refund the full amount to your account, and you can keep the product.
2. Replacement: We can send you a refurbished product.
If other parts of my product are damaged, such as my kickstand breaking, what should I do?
You can contact our customer service on our official website, and we will offer you a special discount, you can purchase our original parts at 50% of the price.
Can I return the product?
We are very sorry, but we do not support returns for non-quality issues.
Can a refurbished products be exchanged?
Product replacement is not allowed unless there is damage to the core components when you receive the vehicle.
Can I still enjoy all the freebies that come with a new bike?
Sorry, refurbished vehicles are not eligible for the freebies promotion.
Can I still enjoy all the discounts that come with a new bike?
Sorry, refurbished vehicles are not eligible for any discount promotions.
Is there anything I should do after receiving the product?
We recommend that you conduct a self-check of the vehicle's core components. If you notice any abnormalities, please report them to us promptly, and we will address the issue as soon as possible.
Can I return the product?
We are very sorry, but we do not support returns for non-quality issues.
When will you discontinue this promotion?
This promotion releases only 10 units each week until the stock is sold out.
Will there be other refurbished products for sale?
Currently, this is the only E-BIKE model we have this offer for. I suggest subscribing to our official website so we can notify you immediately if we have similar refurbishment sales for other models in the future.
Stay up-to-date on all things Vanpowers when they happen.
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