Ride Worry-Free
Outfit your bike with these handy essentials.
Welcome to Vanpowers.bike! Our e-bikes are delivered to the continental United States, the United Kingdom, and most countries in Europe with FREE SHIPPING.
We are working overtime to build your bike and expect to SHIP IT between September 2022 and January 2023!
| Ships from | Eastern/ Western United States Warehouse | Czech Warehouse | UK Local Warehouse |
| Ships to | America | Europe | United Kingdom |
| Time | 3-7 business days | 3-7 business days | 3-7 business days |
Total Delivery Time = Processing Time + Shipping Time
Before shipping your order, VPB normally needs to prepare your products, do strict quality control tests, and carefully package the items. As such, the processing time is separate from the delivery time.
Processing Time
For electric bikes in stock at the US/UK/EU/overseas warehouses, it normally takes 1-2 business days to process your order.
Shipping Time & Shipping Fee
United States
- e-Bikes
Delivery time: 3-7 business days
Shipping: Free
- e-Bike batteries
Delivery time: 35 business days
Shipping: Free
- Other products
Delivery time: 35 business days
Shipping: Free
-
Armor jackets, bike bell, crank, repair hitch racks, front/rear wheels, tires, fenders, and forks
Delivery time: 45-80 business days due to longer production cycles
Shipping: Free
Unfortunately, we cannot ship any products to the following areas of the United States：
Alaska, American Samoa, Guam, Hawaii, the Northern Mariana Islands, Puerto Rico, the Virgin Islands, and APO/FPO addresses.
United Kingdom (Seine and Manidae not included)
- e-Bikes
Delivery time: 3-7 business days
Shipping: Free
- e-Bike batteries
Delivery time: 35 business days
Shipping: Free
- Other products
Delivery time: 35 business days
Shipping: Free
-
Armor jackets, bike bell, crank, repair hitch racks, front/rear wheels, tires, fenders, and forks
Delivery time: 45-80 business days due to longer production cycles
Shipping: Free
Other Countries in Europe (Seine and Manidae not included)
Austria, Belgium, Bulgaria, Czech Republic,Cyprus, Croatia, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Italy, Ireland, Luxembourg, Lithuania, Latvia, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Slovenia.
- e-Bikes
Delivery time: 3-7 business days
Shipping: Free
- e-Bike batteries
Delivery time: 35 business days
Shipping: Free
- Other products
Delivery time: 35 business days
Shipping: Free
-
Armor jackets, bike bell, crank, repair hitch racks, front/rear wheels, tires, fenders, and forks
Delivery time: 45-80 business days due to longer production cycles
Shipping: Free
Your understanding and patience are much appreciated. We will keep track of shipping status. If you have any other concerns, just let us know. If your order is urgent, please contact us directly at service@vanpowers.com or leave a comment on your order.
Our product price does not include the VAT or import tax of your shipping destination, but we’ll try our best to establish a comparatively reasonable price for the product. Due to the customs policies of different countries, we CANNOT guarantee whether or not there is a tax for you. In rare cases, orders may have customs fees added by the government (not our site), in which case you will be responsible for the charges.
If you have further questions, please contact us.
OUR WARRANTY
If you are a consumer, you have a legal warranty of 1 year starting from the delivery of the product according to the conditions set out in the relevant legislation. Claims under the warranty must be made directly to VPB. Any repair under warranty needs to be executed by VPB or approved by VPB in advance. If not, VPB has the right to refuse the warranty claim.
Parts covered by warranty:
| Part |
Warranty Period |
| Frame | 24 Months |
|
Front fork |
24 Months |
|
Stem |
12 Months |
|
Handlebar |
12 Months |
|
Saddle tube |
12 Months |
|
Chain |
6 Months |
|
Derailleur |
6 Months |
|
Sensor |
12 Months |
|
Bottom bracket |
12 Months |
|
Crank |
12 Months |
|
Rim |
12 Months |
|
Pedal |
12 Months |
|
Kickstand |
12 Months |
|
Battery |
18 Months |
|
Motor |
24 Months |
|
Tire |
6 Months |
|
Hydraulic disc brake cylinder |
12 Months |
|
Mechanical disc brake |
12 Months |
|
Belt |
12 Months |
|
Hub |
12 Months |
|
Display |
12 Months |
|
Controller |
24 Months |
|
Charger |
12 Months |
About tires:（Wrinkles, bulges, cracks, and mechanical tire damage are not covered under warranty.）
Vanpowers Bike Shipping Map
